PRODUCTS AND SERVICES

Our Products and Services are based on clear principles

Here are some of the key advantages and differentiators we offer:

• Competitive Pricing -"pay as you go"
• Industry Experience – mix of legal, technology and support staff
• Flexible Approach – phased roll-outs – least disruptive, low cost
• Global capability – operational bases in US, UK, Australia and India (Singapore opening in 2009)
• Supporting clients and their law firms in over 40 countries

Technology

• Multi-currency, Multi-lingual
• Ebilling with Automated fee bill validation
• Legal Bill Review/Guideline Compliance Monitoring
• Budget and planning, Case management
• Electronic document handling - E-Discovery
• Powerful Management Information Reports – Business Intelligence
• ASP delivery models
• Professional vendor management
• Client system interfacing/connectivity
• High levels of security and data protection

Services

• Legal bill review
• Legal bill audit
• Business Process Outsourcing [BPO]
• Training and Implementation
• Customer Support and Technical Helpdesk.

Consulting

We offer Consulting and Support Services, including:

• Building a robust ROI business case
• Strategic claims reviews
• Change management
• Performance measurement
• KPI’s within claims
• Fee structure analysis
• Alternative fee arrangements
• Expert opinion and testimony
• Recommendations on the best use of internal legal resources