Mercury ELM Software

Our enterprise legal management software helps reduce legal operations cost while improving claims outcomes and reducing days in litigation.

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What is ELM software?

Enterprise legal management describes the control of in-house and outside counsel legal operations across an organization.

Enterprise legal management (ELM) software enables in-house corporate legal departments to get a complete overview of the legal spend across their organization, including the documents and records associated with that spend. Tying into this, a good enterprise legal management software will provide a legal bill review add-on service to correct billing compliance errors, fixing the issues and revenue loss associated with overpaying attorney fees for outside counsel legal services, reducing overall legal spend.

As a crucial part of legal spend management, an ELM software will typically include vendor management, matter management, claims management, document management, knowledge management, litigation management, e-billing, as well as reporting and analytics.

In the case of LSG’s enterprise legal management solution, Mercury ELM software, you get all of the above with a pricing model that beats our competition — guaranteed — while saving you ~6-11% on outside counsel legal spend. A recent LSG client saved $522 million.

What is Mercury ELM software?

Mercury ELM, our enterprise legal management software, is LSG’s latest development in its long history of pioneering impactful and cost-effective legal software. Using the latest machine learning capabilities, drawn from over 15 years of experience in data mining, Mercury ELM is a new, ground-up enterprise legal management software designed to offer excellent user experience along with an appealing interface for enterprises looking to save costs through legal bill review and billing guideline enforcement, as well as efficient case management, claims management, document management, vendor management, litigation management, matter management, knowledge management, compliance monitoring, vendor e-billing and beyond.

This first of its kind enterprise legal management software product will allow clients to seamlessly interact with outside counsel and share information amongst the internal legal and/or adjusting teams. Our "digital handshakes” replace emails, document attachments and other manual processes, replacing these with in-app interactivity and operability solutions that give users instant knowledge and control. In addition to replacing outdated human-manual tasks, Mercury ELM software tracks and corrects excessive outside counsel legal spend through its add-on service of legal bill review as a part of an enterprise’s legal spend management strategy, playing into vendor and litigation management, or enterprise legal management.

How is Mercury ELM integrated?

Our enterprise legal management software, Mercury ELM, can be plugged into your existing accounts payable, payments and other key existing IT infrastructure. Due to this, the Mercury ELM software presents a seamless enterprise legal management platform in which to conduct all of your legal spend management, vendor management, matter management and litigation management needs, saving you considerable amounts on legal operations cost by reducing inefficiencies and unnecessary outside counsel spend, e.g. overbilled attorney fees.

Beyond this, we provide a powerful set of data analytics, reports and user dashboards, along with form building on the fly, meaning that the users are constantly informed of progress, key deadlines and milestones to be met. With a complete Microsoft Office Outlook integration, Mercury ELM software represents the best-of-breed in enterprise legal management software solutions for insurance firms, third-party administrators, banking & finance, consumer & retail, logistics, construction & engineering, transportation, technology, and other enterprises with legal spend across the United States, United Kingdom and globally.


Spend reduction


Average ROI

  • Net savings guarantee
  • Flat cost license fee
  • Custom API integrations
  • Machine learning & AI
  • Legal bill review add-on
  • $1.2B+ historical client savings
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Learn how LSG saved top 10 global insurer over $522M dollars with ELM software

We worked with one of the world’s largest insurance firms to integrate our legal spend management solutions, including enterprise legal management software with legal bill review and attorney fee auditing baked in. Over just a 3 year period, we improved the firm’s combined operating ratio and achieved cost savings of over half a billion dollars.

Claims speed increase

Reduced days per claim by 394 days, or over a year

Legal spend savings

Reduced outside counsel legal spend by $487M dollars

Employee reduction

Reduced staff requirements by 492 full-time employees

Key benefits of LSG’s Mercury ELM software

LSG has provided legal software solutions for over 15 years. In this time, we have developed several iterations of ELMs. Our latest development, Mercury ELM, is a powerful legal software solution that will modernize your enterprise legal management. Leveraging the latest in technology, the Mercury ELM software generates savings for all of our clients with an average ROI of ~6-7x.

Choosing Mercury ELM as your enterprise legal management software of choice will provide you with the capability to drive meaningful cost savings for your organization. Track outside counsel legal spend and vendor performance, analyze invoices for billing guideline compliance and fully utilize the knowledge of your organization with intelligent claims precedence insight.

LSG Legal E-billing for P and C Clients

Case management

Manage ongoing claims litigation and track performance by vendors and in-house counsel, as well as case strategy, budgets, notes and documents.

LSG Legal E-billing for P and C Clients

Legal bill review

Outsource your legal bill review to LSG’s legal fee auditors. Enforce your billing guidelines and reduce outside counsel spend by ~6-11% per invoice.

LSG Legal E-billing for P and C Clients

Vendor management

Track your vendors’ performance, billing compliance and legal spend. Leverage data analytics to inform your vendor decisions and strategy.

LSG Legal E-billing for P and C Clients

Claims precedence

Leverage knowledge from previous claims outcomes and legal opinions for current, ongoing claims. Reduce unecessary spend by in-house staff.

Why choose Mercury ELM software?

Business intelligence is the key to understanding performance and trends, empowering business decisions. Data can be analyzed and the results presented in a variety of ways to provide vital information that confirms previous- and drives future business decisions, while highlighting outliers and fostering curiosity. Whether at a high-level or granular, reporting informs and notifies, bringing visibility to the complex and provoking important questions. Unwanted detail can be filtered out to provide answers to specific questions. Specific reports can be quickly and easily produced. These are just some of the ways Mercury ELM software goes above and beyond for our enterprise legal clients.

This is an exciting time for enterprise legal management (ELM) software. With ever-growing pressure on legal departments to reduce spend, general counsel expect to be armed with greater budget predictability, workflow efficiency and crystal-clear visibility into legal spend. That’s where enterprise legal management software comes in. Properly implemented, an enterprise legal management software solution builds a foundation for digital transformation and integrated risk management. Solutions such as LSG’s Mercury ELM software includes features to manage all activities surrounding the corporate legal practice from a single dashboard. Matter management functionality provides vital tools for running an efficient legal department. If your legal department outsources work to outside law firms, then legal spend management is an absolute must-have. When engaging outside counsel, you are likely responsible for controlling costs, managing firm selection and engagement.

With Mercury ELM software, you will gain foresight into budgeting and future spend to create more predictability of department results. Implement our enterprise legal management software as a part of your legal spend management strategy, with legal bill review and audit services baked in. Get the quantitative answers you need to shape your legal operations and to inform your business decisions with data analytics and reporting through Microsoft’s Power BI. Schedule a demo with our expert team to learn more about how our Mercury ELM software can drive cost savings for your organization through a multi-faceted legal spend management and enterprise legal management approach.

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LSG’s Mercury ELM software features

LSG Legal E-billing for P and C Clients

Case/matter assignment

LSG Legal E-billing for P and C Clients

Knowledge management

LSG Legal E-billing for P and C Clients

Document management

LSG Legal E-billing for P and C Clients

Panel and rate management

LSG Legal E-billing for P and C Clients

Compliance monitoring

LSG Legal E-billing for P and C Clients

Advanced analytics

LSG Legal E-billing for P and C Clients

Legal hold management

LSG Legal E-billing for P and C Clients

Claims management

LSG Legal E-billing for P and C Clients

Budgeting & case planning

LSG Legal E-billing for P and C Clients

Matter management

LSG Legal E-billing for P and C Clients

Vendor e-billing

LSG Legal E-billing for P and C Clients

Custom API integrations

LSG’s Mercury ELM software workflow

Take a look at the workflow graphic below for a view into how LSG deploys its Mercury ELM software
for clients’ enterprise legal management needs. LSG’s ELM offers matter management,
litigation management, claims management, case management and beyond for enterprises.

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Contact us to set up a demonstration where we show you how we can help you achieve legal ops savings with our Mercury ELM software.

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Frequently Asked Questions

Key metrics we track and improved in Mercury ELM include: combined operating ratio, average litigation days, number of claim adjusters, files per adjuster, claim settlement amount etc. We have a number of proprietary metrics gathered over 15 years of servicing insurance companies.
We price our software at 1% of total legal spend, giving you predictable insight into annual cost. If your spend is over $75 million dollars per annum, get in touch with us for a custom quote.
We have a number of Fortune 500 clients, insurance companies and TPAs using the Mercury ELM software. We also have over 400 law firms interacting with the system through our current enterprise legal management clients.
Yes, we can integrate into QuickBooks, other e-billing software platforms and AP software platforms. Custom integrations are $1,499 per integration.
Typically, we have experienced savings of ~10% of legal spend through legal bill review & audit within Mercury ELM, and we have had clients see as high as 30% in savings. It all depends on how aggressive clients would like us to be with vendors, which we handle with our dedicated resolution desktop and vendor response team.
Our enterprise legal management software, Mercury ELM, gives clients an end-to-end overview of their litigation management, vendor management, claims management, and more. By providing key data within a collective platform accessible by your entire organization, you can more easily take advantage of pre-existing information such as legal opinions used for previous, similar claims before commissioning a new legal opinion.

In addition, you can also reign in excessive legal spend by seeing where money is being spent with keen, robust analytics as an anchor of your legal spend management strategy. In short, the benefit of our Mercury ELM software is cost savings and increased transparency.
Yes, our legal bill review & audit service can be integrated into your legal spend management strategy with the Mercury ELM software. This can save you an average of ~10% in outside counsel legal spend, with some clients having seen savings as high as 30% of their legal spend.

If you've got a list of billing guidelines set out in your service level agreements with vendors, we'll review your incoming invoices for compliance, enforcing guidelines. This, in turn, reduces the overall review requirement and cost with time as your vendors will gradually conform to the guidelines set forth in the pre-determined agreements. If you need help creating a robust set of billing guidelines as a first step in the legal bill review process, we can also help with that.
Yes, we utilize Microsoft's Power BI to provide robust analytics reports that directly plug into your incoming data stream. As your data changes, so does the report, enabling you to have a bird's eye overview of vendor management and legal spend management at all times. Leverage keen insight and data to inform your business decisions.